• We will refund your deposit, minus $100 cancellation fee, if you cancel 30 days or more prior to your stay.
• If you cancel your reservation within 30 days of your arrival, a charge of 100% of the accommodation total will be incurred.
• Refunds of cancellations within 30 days of arrival are subject to Artisan Spa Views re-letting the property (conditions apply, including re-letting for similar guest numbers and duration).
• In the event of mandatory shut down or government restrictions on guest travel due to COVID-19, Artisan Spa Views will hold your deposit in good faith for you to rebook at a later date. If circumstances do not permit you to rebook, Artisan Spa Views will consider a full or partial refund.