Year-round: Full refund for cancellations made within 24 hours of booking, if the check-in date is at least 14 days away.

September-April (not including major U.S. holidays)
100% refund for cancellations made at least 30 days before check-in
50% refund for cancellations made at least 14 days before check-in unless reservation spans any part of a major holiday

May-August - 100% refund for cancellations made at least 45 days before check-in.

Major U.S. Holidays include July 4, Thanksgiving, Christmas, Labor Day and two days before and after - 100% refund for cancellations made at least 45 days before check-in

Year-round: No refunds for cancellations made within 7 days of check-in.

If we can re-book the property, we will refund the portion re-booked, minus a small admin fee

See https://www.cougarcanyoncottage.com/terms-and-conditions.html for full terms and conditions

House Rules Overview - Basically, please make yourself at home like it was YOUR home.

Absolutely NO SMOKING or VAPING anything inside or near the cottage – thank you! $250 fee for smoking or vaping
Zero tolerance drug policy – thank you! No illegal activities
No burning of candles, unless they are battery operated candles
Please do not place anything on the fireplace mantle - especially drinks, flowers, lotions, oils, candles, etc. The mantle is porous stone and will absorb any moisture and create stains

GUESTS
You are responsible for the behavior of any guests that travel with you or visit you in the cottage.
Please declare all guests who intend to stay the night.
You may not have additional people stay the night that we don't know about - thank you!


PETS
Although we are pet friendly, we do have some rules about pets.
Pets are allowed only on approval. A $100 pet deposit is required and there is an extra charge of $10 per night, per pet
Your pet needs to be declared before booking. Please do not book first, then declare your pet. This could result in cancellation fees to you if your pet is not approved.

CLEANLINESS
While we do provide for a housecleaner between each stay, we expect that:
You’ll love and respect our space as much as we do
Trash will be placed into trash receptacles
Please wash your dishes. You may also use paper plates, bowls, etc.
No cigarette butts will be left anywhere on the property, including in the trash inside the cottage.
An additional cleaning fee billed at an hourly rate of $20 will be assessed to guests who leave an excessive mess

DAMAGES:
You are responsible for the actual costs of any damage repairs

Please read our full terms and conditions at www.cougarcanyoncottage.com